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Business Analyst

Full Time

|

On-site

Bangkok, Thailand

About the Role

The Business Analyst will play a key role in driving the success of our car-sharing service by analyzing business processes, user needs, and market trends. In this position, you will work closely with stakeholders to gather requirements, identify opportunities for improvement, and develop data-driven strategies that enhance our business.

Key Responsibilities

  • Collaborating with cross-functional teams to analyze business requirements and identifying solutions to meet those requirements

  • Evaluating existing and new business processes, anticipating requirements, uncovering areas for improvement, and proposing solutions

  • Gathering and documenting clear and well-structured business requirements documents/user stories, functional and system specifications documents.

  • Developing and maintaining business process documentation and user manuals

  • Working closely with the product development team to ensure the solutions are implemented on time and meet requirements

  • Performing system testing and quality assurance to ensure that solutions meet business requirements

  • Conducting end-user training to both internal and external stakeholders for new systems and solutions

  • Prioritizing product backlog to ensure that the business continuously delivers value to end-users

  • Defining and monitoring business goals, and metrics to stay competitive in the market and refine solutions as and when necessary

Skills and Qualifications

  • Bachelor’s degree in Computer Science, Computer Engineering, Information Technology, Management Information Systems, or a related field.

  • 3 to 5 years of experience in system analysis, business analysis, or IT development within an industrial environment.

  • Proven experience in implementing and analyzing complex systems.

  • Strong understanding of Agile methodology and experience in requirements elicitation.

  • Excellent analytical, problem-solving, and communication skills.

  • Ability to work collaboratively in a fast-paced team environment.

  • Proficiency in relevant tools and technologies for analysis and project management.

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